Additional Policies and FAQ
What metals do we work with? We work with sterling silver, stainless steel, aluminum, pewter, brass, copper, and zinc-alloy. Your item will be described in detail on the listing description.
Orders $150 or more will have a signed delivery
How to measure for a bangle size:
You hold your hand out, fingers together and tuck your thumb into your palm and measure across at the widest area.
60mm (7") is approximately 2 1/2"
65mm (8") is approximately 2 5/8"
The bangles expand to make for more room if needed.
Why is the back of my hand stamped item scuffed up? This is all part of the hand stamping process. I use metal letters with a hammer to make the impression. The charm is hammered on a metal block to get a good deep impression and this will cause scuffing/scratches.
Custom and personalized orders
Custom and personalized orders are accepted. If you have any questions please don't hesitate to contact me.
Do you have to sign for delivery
Packages $150 or more must be signed for to be delivered.
International Customers & Shipping
International Customers - Customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility and are paid by you to your customs department. DO NOT ask me to mark it as a gift as I will NOT do so. It is illegal. I am not VAT registered.
Refunds will not be given if packages are not picked up or refused because of import taxes being levied.
I provided the wrong address. What do I do?
Please request to cancel your order and repurchase with the correct address.
If a package is returned because of the wrong address being given, additional shipping charges will apply to resend the package.
What are the shipping delivery estimates?
First class is estimated at 2-7 business days but can take up to 15 business days.
Priority is estimated at 2-3 business days. This is only an estimate. No guarantees can be made.
Priority Express is 1-2 business days. USPS does offer money back guarantee.
International delivery is normally estimated at 7-14 business days but if customs is having delays it can take up to 30 business days.
Please remember to take your jewelry off when using water or cleaning products. You should also apply body lotions and perfume at least 15 minutes before wearing your jewelry. When not being worn, it should be stored in a closed jewelry box or bag.
All jewelry and accessories are not recommended for children under the age of 10. Small pieces may be used and are not recommended.
Can you hand stamp the back?
I do not stamp the back due to the hand stamping process. It causes scuffing and would scuff the front.
How do I personalize?
Hand stamped: You enter the name(s), date(s), and birthstone(s) for personalization in customization detail box.
If your item is a handwritten item then you attach the photo where requested.
Do you make jewelry for small children?
We make jewelry for children but not recommended for ages 10 and under due to small pieces that may be used and could pose as a choking hazard.
How do I send you my handwriting sample?
You attach a photo of your sample through the listing.